Privacy Policy
Last updated: 20 July 2026
JKS AND G VENTURES LLP (“Auré”, “we”, “us”), operator of aurenutra.com, respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information, in accordance with the Information Technology Act, 2000, the SPDI Rules, 2011, the Consumer Protection Act, 2019, and the Digital Personal Data Protection Act, 2023 (DPDP Act), as applicable.
1. Information We Collect.
– Information you provide: name, email, phone number, shipping/billing address, date of birth (if provided), and order details.
– Payment information: processed securely by third-party payment gateways; we do not store your full card/bank details.
– Health/preference information: any information you voluntarily share (e.g., through our assessment/quiz or customer support) to help recommend products. You choose whether to provide this.
– Automatically collected: device, browser, IP address, and usage data via cookies and similar technologies.
2. How We Use Your Information. To process and deliver orders; provide customer support; personalise product recommendations; send order and service communications; send marketing (with your consent, opt-out anytime); prevent fraud; comply with legal obligations; and improve our products and website.
3. Legal Basis & Consent. We process your data based on your consent and/or to perform our contract with you (fulfilling your order) and to meet legal obligations. You may withdraw consent at any time by contacting us; this may limit our ability to provide certain services.
4. Sharing of Information. We share data only as needed with payment gateways, logistics/courier partners (for delivery), IT/analytics/communication service providers, and legal/government authorities where required by law. Our partners are required to protect your data. We do not sell or rent your personal information.
5. Cookies. We use session and persistent cookies (including analytics tools such as Google Analytics and Meta Pixel) to run the website, remember preferences, and measure performance. You can control cookies through your browser settings.
6. Data Security. We use reasonable security practices — including encryption, access controls, and PCI-DSS-compliant payment processing — to protect your data. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
7. Data Retention. We retain your personal information only as long as necessary for the purposes stated, or as required by law, after which it is deleted or anonymised.
8. Your Rights. Subject to applicable law, you have the right to access, correct, or request deletion of your personal data, withdraw consent, and opt out of marketing. To exercise these rights, contact our Grievance Officer below.
9. Children’s Privacy. Our products and website are intended for users 18 years and above. We do not knowingly collect data from minors.
10. Third-Party Links. Our website may contain links to third-party sites; we are not responsible for their privacy practices.
11. Changes to this Policy. We may update this policy; the latest version will always be posted here with a revised date.
12. Grievance Officer.
In accordance with the IT Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and the DPDP Act, 2023:
Name: Gaurav Kandhari
Designation: Director
Company: JKS AND G VENTURES LLP
Email: gauravaurenutra@gmail.com
Phone: 9540400943
Address: Flat No. 8B, Pocket B, Second Floor, LIG Flats, Hari Nagar, Rajouri Garden, New Delhi, West Delhi, Delhi – 110064
We acknowledge complaints within 48 hours and endeavour to resolve them within 30 days.